Privacy Policy

Effective and last updated: September 3, 2026

Plain-language summary. LuckyFind uses an automatically created account to save your hunts and keep them available across app sessions. Hunt routes, exact locations, find details, and photos you choose are stored using Firebase. We also use Firebase for app analytics, crash reporting, security, and remote configuration, and RevenueCat to manage subscriptions. We do not sell your hunt content or use it for targeted advertising.

This Privacy Policy explains how Stuck at Home, LLC ("LuckyFind," "we," "us," or "our") handles information when you use the LuckyFind mobile applications, the website at getluckyfind.com, or contact us for support (collectively, the "Services").

1. Information we collect

Account information

LuckyFind automatically creates an anonymous Firebase user identifier so the app can associate data with the correct profile. You may optionally make that account recoverable by supplying an email address and password. On iOS, you may also use Sign in with Apple. We receive the authentication identifier and any email address Apple makes available according to your Apple settings.

Hunts, finds, and user content

When you use LuckyFind, we process the information you enter or create, including route names and notes, timestamps, route status, find names, categories, depth, notes, custom categories, and related app settings.

Precise location

With device permission, LuckyFind collects precise GPS coordinates and timestamps while you record a hunt and when you log a find. These points form your route and place finds on the map. Android may continue route collection through a visible foreground-service notification while the app is in the background. You can deny or revoke location permission in device settings, but route tracking and automatic find locations will not work without it.

Photos

If you choose to take or select find photos, LuckyFind accesses the camera or photo library as permitted by your device and uploads the selected images to Firebase Storage. LuckyFind does not upload unrelated photos from your library.

Purchases

Apple or Google processes payments. We do not receive your full payment card number. We and our subscription processor, RevenueCat, receive purchase and subscription information such as product, entitlement, transaction, renewal, expiration, and app-user identifiers so we can provide Premium access, restore purchases, and understand subscription performance.

Usage, device, and diagnostic information

Firebase Analytics collects app interactions, lifecycle events, app version, approximate location derived from network information, device information, an app-instance or device identifier, and purchase events. LuckyFind also records selected events such as onboarding, route starts and completions, find logging, backup prompts, and paywall interactions. We do not intentionally place hunt names, notes, photos, or precise hunt coordinates in analytics events.

Firebase Crashlytics and related Firebase services collect crash logs, stack traces, relevant application state, device and operating-system information, session/performance metadata, breadcrumbs, and selected non-fatal errors. Firebase App Check processes app/device attestation information to help prevent unauthorized access. Firebase Functions may receive the caller's IP address, account identifier, function name, and request metadata when a backend operation is used.

Website information

The LuckyFind website uses Google Analytics. It may collect page and link interactions, referral information, browser/device information, approximate location derived from network information, and a cookie or similar browser identifier. If you contact us, we receive the contact information and message you submit.

2. How we use information

3. Storage, offline use, and synchronization

LuckyFind keeps local or cached data on your device so app sessions and temporary offline use can continue. The app also associates account, route, find, coordinate, and selected photo data with your Firebase user identifier and transmits it to Firebase when connectivity permits. Fresh map tiles generally require a network connection; previously viewed areas may remain in the device's map cache.

4. Service providers and disclosures

We use service providers to operate LuckyFind. They process information under their applicable terms and privacy commitments:

We may also disclose information when required by law; to protect users, our rights, or the Services; or as part of a merger, acquisition, or transfer of the business subject to appropriate safeguards. We do not sell your hunt content, precise routes, find locations, or photos, and we do not use them for cross-app targeted advertising.

5. Retention and deletion

We retain account and LuckyFind content while the account is active or as needed to provide the Services. Analytics, diagnostics, security, support, and transaction information may follow the retention settings and legal obligations applicable to the relevant provider.

You can delete your LuckyFind account from Settings. The in-app deletion workflow removes the account's Firebase Authentication record, Firestore profile and routes, and Firebase Storage photo objects. Some purchase, fraud-prevention, analytics, backup, or legally required records may not be removed by that button. To request access, correction, export, or broader deletion—including a RevenueCat customer record where applicable—email contact@stuckathomellc.com or use our privacy request form. We may need to verify your identity before acting on a request.

6. Your choices

7. Security and international processing

We use technical and organizational safeguards appropriate to the nature of the information, including authenticated access controls, encrypted network connections, owner-scoped cloud rules, and app attestation. No storage or transmission method is completely secure. Service providers may process information in the United States and other countries under their contractual and legal safeguards.

8. Children's privacy

LuckyFind is not directed to children under 13, and we do not knowingly collect personal information from a child under 13. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.

9. Privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to processing of, or obtain a copy of personal information, and to appeal or complain to a data-protection authority. We will not discriminate against you for exercising an applicable privacy right. Contact us using the details below.

10. Changes to this policy

We may update this policy as LuckyFind, its providers, or legal requirements change. We will post the revised policy here and update the effective date. We will provide additional notice when required.

11. Contact us

Stuck at Home, LLC
112 Newbridge Rd
Sudbury, MA 01776
United States
contact@stuckathomellc.com